The coaching process can help you to enhance and improve many different areas of your life for example: self esteem, self confidence, relationships, communication, performance, career change etc. We are all born with a toolkit of skills and talents but many of us never fully utilise it. Coaching can help you to learn how to access, manage and make the most of that toolkit.

Coaching is a non-judgmental, non-threatening and non-directional approach to dealing with important issues in your life. You set the agenda.

Often people are unable to move forward in a certain area or issue, due to some kind of blockage, for example, a limiting belief. The coach listens to you at a very deep level and can make you become aware of any self talk you use which could be creating a self-limiting belief. By raising your awareness of it you then can start deciding what you want to do about it.

Coaching is essentially a dialogue between you and your coach, within a productive, results orientated context. It involves helping you access what you know. You may never have asked yourself these questions, but you have the answers. Your coach assists, supports and encourages you to find these answers.

Your coach can observe patterns, set the stage for new actions and then work with you to put these new, more successful actions into place. Coaching involves learning through various techniques such as listening, reflecting, asking questions and providing information. You will eventually become self-correcting and self generating (i.e. generate your own questions and answers).

The real skill of a good coach is knowing when and how to ask the right questions to help you find the answers within you. The coaching relationship is a collaborative alliance between you and your coach to establish and clarify purpose and goals and develop a plan of action to achieve these goals.

Coaching is about change and transformation and the human ability to grow, to alter maladaptive behaviours and to generate new, adaptive and successful actions. Changing old habits can be difficult and the coach can help you open up new possibilities and supports you in a sometimes difficult process of change.

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We spend many hours of our life at work, so it's really important that we feel fulfilled and content during that time. Different people seek different things from work and it's essential to understand what's really important to you.

Careers coaching can offer many benefits:

• Choose a career that plays to your strengths
• Change careers
• Find the right job for you
• Achieve a work life balance
• Progress in your current role
• Bed-into a new role
• Enhance work relationships
• Get what you want at work
• Increase your performance

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With more and more of us living longer, keeping healthier and wealthier, retirement can last 20 to 30 years - the equivalent of a good part of our working lives. A generation ago, retirement was about tending the allotment and a slow waltz into slippers and old age. Nowadays, it's about renaissance and the freedom to take on those long dreamed of opportunities - more crampons than slippers!

Yet like any career or life change it can be a daunting experience, without planning and careful consideration of what's important for you....and that's where coaching comes in. Understanding your values, your purpose in life and sifting through all those dreams to the core of your new life is what a coach can help you with.

Sessions can be tailored to your needs. The key is that this is you giving yourself the space and time to think about what you want to have in your life next, with the support of trusted companion, your coach.

We can help you:

• Adjust to your new lifestyle
• Make the most of your extra time
• Do all the things you've always wanted to do
• Create a new challenge, i.e. run a marathon
• Adjust to having more time with your partner
• Discover a new hobby/interest
• Take up a new sport
• Re-define yourself
• Enjoy life!

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NLP coaching focuses on three areas that give it its name:

• Neurology - The mind and how we think
• Linguistics - How we use language and how it affects us
• Programming - How we sequence our actions to achieve our goals

An NLP coach can understand the reality of how you think and can use language very precisely to help you achieve your goals.

NLP began in the mid-1970s in America with the work of John Grinder, a professor of linguistics, and Richard Bandler, a psychologist. They began by studying excellent communicators, building models of communication skills. The methods could then be taught to others so they too could get the same results. Similarly in NLP coaching we've modeled the patterns of excellent coaches.

NLP is set of insights and skills and also studies how we:

• Structure our subjective experience
• Think about our values and beliefs
• Create our emotional states
• Build our internal world and give it meaning

What can NLP coaching bring you?
There are no limits to the range of applications for NLP or the areas in your life that can benefit. NLP doesn't focus on or offer specific skills to achieve specific results (such as learning how to be assertive for communication purposes) - rather, it provides you with the means to improve your overall effectiveness. In other words, it is an holistic approach.

What can NLP coaching bring you?

• Speed - NLP techniques work quickly
• Pragmatic approach - If what you're doing isn't working then do something else
• Attitude of fascination - Every client is unique: How do they want to do it? How can we do it better?
• Simple techniques - NLP has a number of simple techniques that are tailor-made for coaching
• Appreciation of how goals, beliefs and values interact. This is the essence of the coaching process.
• Rapport and Trust - These are prerequisites of good coaching relationships

NLP coaching can help you:

• Identify goals and outcomes and how to become highly motivated to achieve them
• Build rapport and trust with people. Our ability to build rapport and to communicate clearly, can make a huge difference in our lives. Each individual has their own unique way of being in and experiencing the world - NLP helps us to understand this. It helps us to quickly work out what makes people tick and to establish how best to communicate with them.
• Helping you to become more aware of your feelings and emotions and to learn that you are in control of them - they don't just happen to you
• Sharpening your senses - helping you to notice what is going on around you. What is working and what is not working
• Understanding why you react the way you do in certain situations
• Breaking behaviours, habits and patterns
• Conquering limiting beliefs
• Improving confidence and self-esteem
• How to try out new ways of thinking and new ways of being
• How to experiment and find out what works for you
• Helping you to choose how to respond and to any given situation

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We're able to offer the following types of team coaching:

• Coaching managers to be coaches
• Team building coaching a team to perform as an effective unit
• Coaching team leaders developing the team building skills of team leaders
• Coaching individuals who do not belong to one team but who have issues in common, for example, how to deal with conflict among employees or how to give effective feedback

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Coaching can help individuals and teams to develop both personally and professionally. See the following links for more details:

• Executive/Business Coaching
• Personal Coaching

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Goal Setting & Motivation

The whole process of coaching works on the principle of goal setting using
T-GROW

Topic- Initial understanding of what it is you want to achieve
Goal- Establishing your goal for the session
Reality- How realistic and achievable is your goal: Who? What? Where? How much?
Options- Exploring what options you have to achieve your goal
Wrap-up- Clarity, commitment and what support you need is established

Your coach will keep you motivated and inspired throughout to help you achieve your goals:

• Sometimes you know what you want but you don't know how to achieve it
• Sometimes you don't know what you want but you know you feel:- unfulfilled
• Sometimes you know what you want but don't feel motivated to achieve it

Through coaching we can help you overcome these hurdles, so you can make it happen and get what you want.

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Stress Management

Life in the 21st century offers us more and more opportunities and can be an exciting time. However, it also means that, for many, life is getting increasingly complex and stressful. More opportunities create more choices, and navigating our way through these choices can be a real challenge.

We can give you the tools and techniques that work for you to help you effectively identify the underlying causes are (they may not be what you think they are) and reduce or manage your stress.

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Creating Work/Life Balance

Often juggling the pressures put on us in our busy work and home lives can seem like an impossible balancing act to master. We have designed a programme that can be delivered either on an individual or team basis to help you achieve the balance you want to create in your life. These issues can also be addressed through one-to-one coaching.

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Workshops

We're able to design and deliver bespoke workshops, examples of topics include:

• Work/life balance
• Stress management
• Team coaching

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Meeting Facilitation

We can facilitate meetings to ensure that your people:

• Stick to the agenda
• Achieve their outcomes
• Have their say
• Contribute
• Share ideas
• Communicate effectively

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New Business Startup Coaching & Consultancy

Starting up a new business can be a very daunting prospect. We can guide you through this process and we have extensive experience in this arena. This can be done via coaching or consultancy depending on the approach you prefer.

Here are some examples of how we can help you:

• Developing of your business plan and budget
• Identifying your strengths and weaknesses and put a plan in place to maximize on your strengths and find solutions to your weaknesses
• Become a good manager
• Deciding on the company name
• Identifying who is your market and how to market to them
• Identifying what services you'll provide
• Developing your web design
• Staying motivated!

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Consultancy

We have a number of consultants with a wide range of experience in different areas and can offer a more directional solution-based service if required for example

• HR consultancy
• New business set up
• Project management
• Career change

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Training

The three owner-directors of Quantum, part of the QCC Group, all have experience of working within large organisations and within training and coaching environments. One of our directors ran a learning and development division for three years; another spent many years in HR; and the third was a Project Manager for what was then the world's largest independent training company. QCC Group has in excess of 50 associate trainers and coaches, which enables us to provide the majority of any client's training and development requirements. We can offer a blended combination of learning and development solutions to meet clients' training and development requirements in the form of:

• Classroom-based group learning
• Workshops
• Seminars
• Team away-days
• Workshops
• One-the-job coaching
• Various e-learning solutions
• Serviced On-line appraisal system designed to aid Talent Management and Development

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